Company Policy It is the vision of Innomotive Systems Hainichen to be one of the top three global players of suppliers in its market segment. To realize this, we base our actions on a clearly specified company policy that defines our interactions with employees, suppliers and customers. We base it on a collaborative mission statement which is founded on the faithful and active cooperation of every employee. Customer oriented to the fullest Products and solutions developed and produced by ISH are the first choice of our customers. We supply our customers with tailored solutions in the highest precision and quality. Maximum customer satisfaction and customer retention is achieved by optimized quality of service and product, as well as the absolute reliability that defines the actions of ISH Our Customers become strong advocates of our products and at the same time of our company We always listen to the needs of our customers and fulfill them to our fullest with continuity, stability and comprehensive competence. We are listening to what our customers are saying and ISH is deriving their interests, needs and demand for innovation. We do not wait for the customer to ask for solutions. Instead, we actively discuss the needs and expectations of clients beforehand to gain competitive advantage. Positive gain for every employee ISH strives to be one of the best employers on the market. Every employee is our most important interest, no matter if working alone or in a team Everybody bears responsibility for reaching the company’s goals All teams within the company are included in our business planning and contribute to the measurable success of the management plan. This is measured by milestones and appropriate actions We use effective controlling appliances to measure the degree of fulfillment and to develop new goals based on those. ISH provides all necessary resources to ensure the best qualifications and competences of all employees and to improve employee satisfaction and working conditions continuously We strive for complete employee identification with our company We listen attentively to what our employees say and we use the innovative power of their proposals for the best of our company We count on reliable suppliers ISH works with qualified suppliers who honor our company’s values and engage the rules of a collaborative partnership. We implement this in in our worldwide sourcing strategy for production materials, as well as for the sourcing of machinery and systems ISH expects its suppliers to honor the code of conduct of ISH and the complete compliance of lawful and environmentally relevant sustainability regulations and occupational safety regulations When choosing suppliers, we are exclusively and principally taking the competitiveness and quality capability of the supplier as a basis We are developing a stable and reliable supplier base, which is one of the most important pillars of success in corporate competition Strong together for our shareholders The realization of the goals of our shareholders and the increase of the company’s worth are always at the forefront of our thinking. ISH is obligated to plan the use of resources and investments carefully to achieve the maximum benefit for the company and its sales growth. Through continuous improvements which affect corporate results positively, ISH is justifying the trust of its shareholders and engages in further global investments in their interest. Responsibility for the society The entrepreneurial responsibility of ISH far succeeds our business ISH is an attractive employer which takes its regional social responsibility very seriously and keeps its social status worldwide With a first subsidiary plant in Nanjing, ISH strives to set new standards in China as well Keeping lawful regulations and duties as well as continuous improvements of our quality management, environmental management, energy management and occupational safety management goes without saying. ISH is a corporation which is embracing social standards and refuses every form of discrimination, violation of human rights, violation of occupational safety and environment protection. ISH is also actively taking actions against such violations.